Terms of Service
Last updated: 9th April 2026
Overview
This website is operated by Hello Lager Ltd (“we”, “us”, “our”). Throughout the site, the terms “we”, “us” and “our” refer to Hello Lager Ltd.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced here (such as our Privacy Policy and Shipping Policy).
If you do not agree to these Terms, you should not use our website or Services.
Our store is hosted on Shopify Inc., who provide the ecommerce platform that allows us to sell our products to you.
1. Online Store Terms
By using this site, you confirm that:
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You are at least 18 years old (or the age of majority in your jurisdiction)
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You will not use our products for any illegal or unauthorised purpose
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You will not attempt to harm, disrupt, or misuse the website
Any breach of these Terms may result in termination of your access to our Services.
2. General Conditions
We reserve the right to refuse service to anyone, at any time.
You agree not to:
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Reproduce, duplicate, copy or exploit any part of the Service without permission
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Attempt to interfere with the functionality or security of the website
Payment information is always encrypted during transfer.
3. Accuracy of Information
We aim to keep all information accurate and up to date, but we cannot guarantee that all content is free from errors or omissions.
Any reliance on information on this site is at your own risk.
4. Products & Pricing
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Prices are subject to change without notice
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We may modify or discontinue products at any time
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Product availability may be limited
We make every effort to display products accurately, but cannot guarantee how colours or images appear on your device.
5. Orders & Billing
We reserve the right to:
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Refuse or cancel any order
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Limit quantities per customer or household
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Cancel orders that appear to be placed by resellers or distributors
You agree to provide accurate and up-to-date information for all purchases.
For more information, please see our Refund Policy.
6. Third-Party Tools & Services
We may provide access to third-party tools (e.g. Shopify, payment providers, analytics platforms). These are provided “as is” and we are not responsible for how they operate.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their content, policies, or practices.
8. User Content
If you submit reviews, feedback, or other content:
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You grant us the right to use, edit, and share that content
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You confirm it does not infringe on any third-party rights
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You are responsible for its accuracy
We may remove content that we consider inappropriate or unlawful.
9. Personal Information
Your submission of personal information is governed by our Privacy Policy.
10. Errors & Inaccuracies
Occasionally, there may be errors relating to pricing, descriptions, or availability.
We reserve the right to:
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Correct any errors
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Update information
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Cancel orders if necessary
11. Prohibited Uses
You may not use the site:
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For any unlawful purpose
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To transmit harmful or malicious code
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To collect or misuse personal data
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To interfere with the site’s security or functionality
We may terminate your access if you violate these Terms.
12. Disclaimer of Warranties
Our Services and products are provided “as is” and “as available”.
We do not guarantee:
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Uninterrupted or error-free use
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That results will always be accurate or reliable
13. Limitation of Liability
To the fullest extent permitted by law, Hello Lager Ltd is not liable for:
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Any indirect or consequential losses
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Loss of profits, data, or revenue
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Issues arising from use of the Service or products
14. Indemnification
You agree to indemnify and hold harmless Hello Lager Ltd from any claims arising from your breach of these Terms or misuse of the Services.
15. Severability
If any part of these Terms is found to be unenforceable, the remaining sections will still apply.
16. Termination
We may terminate or suspend your access to the Services at any time if you breach these Terms.
17. Entire Agreement
These Terms, along with our policies, form the entire agreement between you and Hello Lager Ltd.
18. Governing Law
These Terms are governed by the laws of England and Wales.
19. Changes to These Terms
We may update these Terms at any time. Continued use of the site means you accept those changes.
20. Contact
If you have any questions about these Terms, please contact us: